2pcs Premade Floral Arrangement (NO ARCH)
Dispatch within 24hrs
Returns Policy
Wholesale Wedding Superstore® appreciates your business and we are proud to offer you peace of mind. We go over and above the statutory consumer guarantee by offering a 30-day returns period for most of our products.
RETURNS - EASY AS 123
- Contact us via email with your order number, note on the email the items you would like to return along with the reason
- Complete the return form we send to you and place it inside your return parcel
- Take the parcel to the post office to be returned to us within 30 days from when it was delivered to you
All items returned for change of mind must have the product packaging unopened, undamaged and in suitable packaging. If you received the item in a box we expect you to return that in a box now a bag or padded bag. If you return something that has been opened or the packaging is damaged we will not refund you instead the items will be sent back to your return to sender.
We are unable to accept returns/refunds on the following:
- Clearance lines, factory seconds, items in our sale category, veils, and jewellery.
- Fragile items such as but not limited to vases, glassware, ceramics, mirrors, metal vases, wax candles, led lights and charger plates
- Backdrop Curtains and other large fabric items including Aisle Runners which have been folded for postage
- Special Order Items such as - stock/sizes/colours we do not normally sell or bulk orders of items we do stock that require us to place a special order with our factory.
- Personalised and digitally delivered products
For further information on incorrect items, damaged items, missing in transit or returns, please see our returns policy
POSTAGE CHARGES:
Please add the items you require to your shopping cart on our website.
Proceed to the cart page, check everything you wanted to purchase is in your cart.
Enter your post code and select your suburb and click calculate
Postage prices and option will be displayed for you
Postage is charged on the greater of the weight or volume of the order.
POSTAGE TIMES:
| Destination | Road Postage (All Carriers*) |
|---|---|
|
SEQ Metro Areas |
1-2 Days |
|
Qld Country |
2-6 Days |
|
North Qld |
4-6 Days |
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Sydney Metro |
2-5 Days |
|
NSW Country |
4-7 Days |
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Canberra |
3-6 Days |
|
ACT Country |
5-8 Days |
|
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Melbourne Metro |
4-6 Days |
|
Victorian Country |
5-8 Days |
|
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Adelaide |
4-6 Days |
|
South Australia Country |
5-8 Days |
|
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Hobart |
6-8 Days |
|
Tasmania Country |
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Perth |
6-8 Days |
|
Western Australia Country |
8-12 Days |
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Darwin |
6-8 Days |
|
Northern Territory Country |
8-12 Days |
|
Alice Springs |
12-16 Days |
* Couriers Please - Outer rural metro areas, regional towns/cities and country areas. Couriers Please offers a cheap service but this is also very patchy into these areas. If you choose this method please allow up to 30 business days for delivery as Couriers Please will forward your package on to a third party carrier that services your area.
Couriers Please is not suitable for gated communities, apartment complexes and larger unit complexes where locating specific numbers may be time consuming. Packages can be returned to sender or just left in a common area in these residential situations. Please post to a family member or your work address to save any issues.
>CURRENT WAREHOUSE DISPATCH TIMES (this does not include postage times):
Express Orders - You must choose Australia Post Express at checkout. Orders received after 9am Qld Time will be dispatched on the next working day.
Australia Post does not offer an overnight postage guarantee at the moment, this service is classified as the fastest possible and may not be overnight. In most cases 1-2 business days, some regional areas are seeing 2-4 business days.
Other Orders are generally 1 business day warehouse processing
