Calling All Customer Service Superstars (Junior Award Wages Apply)!
Join our fun and fast-paced team at The Wedding Superstore in Kunda Park!
We're looking for an enthusiastic and dedicated individual to join our customer service crew. As a key member of our team, you'll be a friendly voice (and face!) of our brand, providing exceptional support to our valued customers.
What You'll Be Doing:
- Customer Service Champion: Be the go-to person for customer inquiries, assisting them via email, text, and phone.
- Click & Collect Extraordinaire: Help customers smoothly pick up their orders and ensure a seamless shopping experience.
- Team Player: Collaborate with our warehouse team to keep things running smoothly during busy periods.
- Occasional Picking & Packing: Pitch in to pick and pack orders when needed to help the team meet customer demand.
Who We're Looking For:
- Excellent Communicator: You're a natural at building rapport with customers, both in writing and over the phone. You have impeccable grammar and a friendly, professional demeanor.
- Problem Solver: You approach challenges with a positive attitude and find creative solutions to keep customers happy.
- Team Player: You enjoy working collaboratively and aren't afraid to roll up your sleeves and help out wherever needed.
- Resilient: You can handle the occasional grumpy customer with grace and professionalism.
What We Offer:
- Working Hours: Consistent work schedule from 8am to 3pm, Monday to Friday.
- Junior Award Wages: We pay in accordance with the relevant junior award rates.
- No Experience Required: We'll provide full training to set you up for success.
- Supportive Team Environment: Join a passionate and dedicated group of wedding enthusiasts.
- Opportunities for Growth: We encourage ongoing learning and development within the company.
Sound Like You?
If you're ready to kick-start your career in customer service and make a real difference in the lives of our customers, we want to hear from you!
To apply, please send your resume and a brief cover letter explaining why you'd be a great fit for our team to sales@wholesaleweddingsuperstore.com.au